Some systems are experiencing issues

Stickied Incidents

16th December 2024

SelfStreaming (IPTV) SelfStreaming offline due to construction works

Due to construction works of the Allmandring 8a building the connection to our satellite dish has been severed. We expect the construction works to be completed in May or June 2025.

We apologize for the inconvenience caused. Unfortunately we do not have any influence on the construction works of the building.

Past Incidents

25th June 2021

No incidents reported

24th June 2021

WLAN (wireless 802.1x network) W-LAN problems with new connections

New clients connecting to the Selfnet W-LAN are currently having problems connecting to the Internet. We are looking for a solution and recommend the use of the Selfnet LAN for the time being. Devices that are still connected to the network seem to continue to work.

  • No other errors have appeared. We are therefore closing the incident.

  • The problem seems to be solved. We will continue to observe for some time.

  • After initial tests, the DHCP server for assigning IP addresses and the radius server for logins seem to be functional.

    We suspect that the central gateway server for our W-LAN does not create routes for new clients. This means that it is not possible for the dialled-in clients to connect from the W-LAN network created for the device in the direction of the Internet. The gateway servers are the central nodes in our network to provide a separate secured network for each client in the W-LAN.

    • 23rd June 2021

    No incidents reported

    22nd June 2021

    No incidents reported

    21st June 2021

    No incidents reported

    20th June 2021

    No incidents reported

    19th June 2021

    No incidents reported