Stickied Incidents

16th December 2024

SelfStreaming (IPTV) SelfStreaming offline due to construction works

Due to construction works of the Allmandring 8a building the connection to our satellite dish has been severed. We expect the construction works to be completed in May or June 2025.

We apologize for the inconvenience caused. Unfortunately we do not have any influence on the construction works of the building.

Self-streaming with many channels has been in operation for about three months. However, some channels are still missing, as not all satellites have been reconnected yet.

Past Incidents

4th July 2023

LAN connection Heilmannstraße

Heilmannstraße 4 may experience LAN outages this week. However, the WLAN is not affected. More information in the following ticket: https://status.selfnet.de/incidents/83/

3rd July 2023

No incidents reported

2nd July 2023

No incidents reported

1st July 2023

No incidents reported

30th June 2023

No incidents reported

29th June 2023

No incidents reported

28th June 2023

No incidents reported

27th June 2023

Failure at Wiederholdstraße 4

In Wiederholdstraße 4, a switch that supplies the north/east part of the building with approximately 40 members with WLAN and LAN has failed. We will try to solve the problem as soon as possible. However, a solution is not expected until tomorrow evening at the earliest.

The WLAN coverage in the courtyard will be covered by another device, which will allow the affected members to use the Internet outside.

The problem was solved today around 1 pm.

We were on site yesterday around evening to solve the problem. However, we could not detect any problem with our device. The cause is that there is no power in our technical room. We have reported the power failure to the VSSW.