Some systems are experiencing issues

Stickied Incidents

16th December 2024

SelfStreaming (IPTV) SelfStreaming offline due to construction works

Due to construction works of the Allmandring 8a building the connection to our satellite dish has been severed. We expect the construction works to be completed in May or June 2025.

We apologize for the inconvenience caused. Unfortunately we do not have any influence on the construction works of the building.

Past Incidents

3rd April 2025

No incidents reported

2nd April 2025

No incidents reported

1st April 2025

No incidents reported

31st March 2025

WLAN (wireless 802.1x network) Database issue

We currently have a database problem. Among other things, this has caused my.selfnet.de and the WLAN to fail. The cable network (LAN) that every resident has in their room and that we advertise as being more reliable: https://www.selfnet.de/services/wlan.html should not be affected by this.

  • The problem has been found. It was a memory problem with the database, which we have now solved.

    • 30th March 2025

    No incidents reported

    29th March 2025

    No incidents reported

    28th March 2025

    No incidents reported

    27th March 2025

    Dormitory Network Kubernetes outage

    IPv6-Routing issues are affecting the reachability of our kubernetes cluster. Therefore the services running within the kubernetes cluster are not reachable. This causes an outage for the following services:

    • Selfnet WiFi (Selfnet and Selfnet PSK), as the database required for authentication and authorization is not reachable
    • mySelfnet
    • Registration
    • Selfnet Website
    • Selfnet Dashboard
    • Our internal member management system, therefore currently we can not process requests about your membership

  • A problem with the routing daemon on our virtualisation hosts resulted in incorrect IPv6 routing. After restarting the routing daemon on all hosts, the affected services were operational again.